Privacy Policy

Last Updated: [1/11/2023]

Sixteen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By visiting our website or using our services, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

1.1 Personal Information:

When you make a purchase, sign up for an account, or contact us, we may collect personal information such as your name, email address, postal address, and phone number.

1.2 Payment Information:

When you make a purchase, we may collect payment information, including credit card details, billing address, and other related information.

1.3 Usage Information:

We may collect information about how you interact with our website, including the pages you visit and the products you view.

1.4 Device and Browser Information:

We may collect information about your device, including its type, operating system, and browser type.

2. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

2.1 Order Processing:

To process and fulfill your orders, including shipping and providing order updates.

2.2 Customer Support:

To provide customer support and respond to your inquiries.

2.3 Personalization:

To personalize your experience and offer product recommendations.

2.4 Marketing and Promotions:

To send you promotional offers, updates, and newsletters. You can opt out of these communications at any time.

2.5 Analytics:

To analyze and improve our website's performance and user experience.

3. HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be completely secure.

4. COOKIES

We may use cookies to collect information about your visit to our website. You can manage your cookie preferences through your browser settings.

5. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.

6. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 13. If you are aware that we have collected information from a child under 13, please contact us, and we will take steps to remove that information.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant updates through our website.

8. CONTACT US

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at suport@sixteen-official.com